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Measuring Your Way to Successful Outcomes

by: Frankie Picasso
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Would you like to Increase Business Performance, Get ahead of your Competition and Effect a Proven Positive Sustainable Change within your Organization - Immediately?
Are you an Organization that engages outside facilitators to motivate, inspire or train your staff? Have you ever wondered if your money is being well spent?

Despite the rave reviews from staff, have you seen any real change take place in the workplace? Would you know how to measure for it if you had? If your answer is NO, then I will share with you the importance of METRICS and why this buzz word is so important for you to understand, and how you can use the information to increase your business performance, get ahead of your competition and immediately effect positive change.

Companies who have introduced performance management cultures into their organizations have been found to have higher profits and stronger market performance. Performance management is the terminology being used in industry today to measure performance against business goals and employee competencies. If what these ”facilitators of change” are “selling” is not clearly defined in terms of measurable performance markers or proven sustainable outcomes, then their deliverables are of little use to an organization that is looking for that which can be clearly measured.

Organizations are measuring everything from employees skill levels, how many complaints they receive in a given week to how many sick days does an employee take in a given month if they are engaged in regular exercise and if they are not. Think about this for a moment. If the person you hired to speak cannot report measurable performance outcomes for their performance or training program then this may be where the crux of the problem lies. How can you notice that which you did not plan for? Do you know what success means to you, what it looks like? When it comes to measuring your performance outcomes it is very important that both the company and the facilitator know exactly what deliverables they are looking for and how BOTH of you are going to know if they have been met.

Deliverables need to be determined well before the facilitator reaches an audience. It is vital that you sit down with your trainer, and determine what outcomes the organization is looking for, how they will be measured and what would success look like when achieved! For example, let’s say you hire a speaker who specializes in time management. Some measurable outcomes may look like this:

a.) Work is not piled up on desks, chairs, floors
b.) More work is completed on time-
c.) employees work less overtime and you pay less overtime
d.) employees understand how to use identify what is important
e.) Less time off due to exhaustion

These are the kinds of outcomes that a company would decide on BEFORE the “expert” gets on stage. These results are measurable, and they are sustainable. Are you starting to understand? If you have been following and/or embracing the industry trend for performance measurement these days, then you may be familiar with the studies that have already been conducted on the effectiveness of training with and without coaching. If not then please pay attention to this, because it is very important What you may not know, is the amazing difference that adding 8 weeks of coaching will make to your bottom line in terms of measuring the implementation of your ideas and training. Organizations that offer training without coaching result in a 22 % improvement, but add 8 weeks of coaching on to that, and the results are a staggering 88% in overall improvement and change.
These days another industry buzz word is ROI or return on investment. In a study conducted by MetrixGlobal, they actually showed that Coaching produced a 529% return on investment as well as significant intangible benefits to the business. When the financial benefits from employee retention were added into the mix, coaching actually boosted the overall ROI to 788%... (Merrill Anderson [merrilland@metrixglobal.net])
Can you imagine my delight at being able to offer you a proven measurement of 88% in performance enhancement and a 788% ROI? I am so excited about this, and you should be too!
No organization should spend thousands of dollars on a speaker or trainer, only to have all that great learning and enthusiasm go out the window within a few days.

For the past 25 years, I have been employed in both private and public sector organizations, working to enhance Leadership and management competencies, envision strategic direction, implement quality service standards, and introduce programs and initiatives that would advance and address organizational wellness and employee morale.

I KNOW why organizations look outside for assistance, because sometimes they are too close to the forest to see the tree. I used to be the one in charge of hiring the facilitators of change. My role was to decide on the learning outcomes for the organization, measure the effectiveness of the speaker and the event, and then deliver these numbers to our senior management committee. Whether or not we had this speaker back or even had a budget for another event, depended largely upon the results reported in my feedback! Let me stress this one more time “No organization should spend thousands of dollars on a speaker or trainer only to have all that great learning and enthusiasm go out the window within a few days”!
Not only is it time for you to begin measuring for success, but by hiring a business coach to help you implement the strategies and changes that your organization now wants to embrace, you have just strengthened your employees retention potential by 88%.
Through the power of Coaching, you can guarantee yourself a proven and effective method that will enhance performance and make it easier for your employees to make the transition.
Challenge yourself to re-examine your business model and think about adding a 12 week coaching component to your workplace, or better yet, add Coach training to the Performance Plans of your Leaders and Managers and have them become in house coaches.
You will be astounded by the metrics, but more importantly your employees and your customers will be pleased with the real changes that are going to take place as a result of implementing your best practices.

According to Hay Group,


To be successful in today's ever-shifting market, people count for more -- they can make or break the best business strategy, be the driver or brake in adopting new technologies. People are not an implementation issue, nor just an operational or strategic asset. People are the raw resource around which business success revolves.

Coaching will increase business performance, it will help you get ahead of your competitor and the effects of it are immediate. Either by itself or as an enhancement to another Training source, adding “12 weeks of supportive coaching” to enhance performance makes good business sense.

About the author:
Frankie is a Strategic Mission Coach who specializes in the impossible. From Boardroom to Bedroom she is the Strategy Queen. Find out what makes her so unique and what programs and services she offers from her two websites,to make you UNSTOPPABLE! www.conversationwithmyshoes.comor www.coachpicasso.com


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Offshore Assistants

under Offshore Assistants

We are a team of virtual assistants with over 10 years of real-world, practical experience and a growing list of very satisfied clientele. We have a comprehensive and rich professional experience in both the public and private sector, serving in different types of organizations such as law enforcement, legal departments, the judiciary, non-profit organizations, educational institutions, and multinational corporations. Our status as a team signifies that we have a wide range of available skills and backgrounds. Whatever your business or company needs, we will deliver.

Our core values have always been complete customer satisfaction, job efficiency, painstaking attention to detail, and prompt performance. We stand by our belief that our clients deserve the best we have to offer, and we commit to excellence and quality in terms of skills and services rendered. We believe that your business is your labor of love, and we treat your business as it were our own. Constantly driven to excel by these beliefs, we strive to provide the best value for your money.

We also expect our clientele to be equally dedicated to their business. We find that we work best with clients who are dynamic, energetic, expressive, and creative. We’ve come to realize that the best clients are those with excellent business sense: they know that placing too much emphasis on the performance of mundane tasks will seriously detract from the more pressing issues of actually running the business. Hence, they recognize the value of hiring virtual assistants to streamline company operations and relieve them of minor responsibilities, thus giving them complete freedom to run the business.

If you would like to avail of our services, we would be happy to provide you with a complimentary consultation meeting or call, completely free of charge or obligation. Please look to our Contact Us page to find our complete contact information.

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What we can do for you

under What we can do for you

We specialize in virtual assistant services for taking care of your administrative, secretarial, clerical, and legal tasks. These tasks are, without a doubt, vital and necessary for your business, and we present a way for you to efficiently manage them and, simultaneously, manage the more critical aspects of your business’ or company’s operations. We can also work with you to identify what your special or specialized needs are.

General Office Support Services
Word processing
Business correspondence writing
Data entry
Desktop publishing and design:  flyers, brochures,  newsletters,  and other printed material
Document proofreading and      editing
Spreadsheets, graphs,  and charts
Marketing assistance, including telemarketing
Multimedia presentations and slideshows
Database management and  maintenance
Research
Bookkeeping and accounting payroll and billing

Specialized Business Support Services
Business start-up assistance
Corporate identity packages
Screening, interviewing,  and hiring of new employees
Insurance quotes
Marketing assistance and support
Feasibility studies and marketing research

Legal Support Services
legal transcriptions
drafting pleadings, briefs, and other legal documents and correspondence
investigative reports
legal research
proofreading and editing of legal documents
client interviews
witness interviews
private investigation

Our expertise is based on years of top-level administrative experience and training. We carefully evaluate and subject our virtual assistants to a rigorous screening process. When you avail of our virtual assistants’ services, you can expect the services of a fully-qualified expert. You don’t have to go through the tedious process of hiring and screening new employees.If your company’s or business’ workload and/or budget doesn’t allow for full-time permanent administrative staff, or if your workload periodically piles up and cases a backlog in your operations, you need our virtual assistants.

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Availing of Our Services

under Availing of Our Services

As an entrepreneur or small- or medium-scale business owner, you realize the value of your time. Running a business is a dynamic activity: it is imperative to be on top of the situation 24/7/365. Unfortunately, the little details of running a business tend to eat up your precious little time and detract from the more important concerns of running the business.

As a manager of a medium- to large-scale corporation, you are probably familiar with the periodic build-up in the overall company workload: peak seasons bring in torrents of drowning paperwork that, if not properly managed, will take up a lot of your time and energy, both of which are better off spent on actually managing the company. The fact that this phenomenon is seasonal in nature makes it infeasible to hire full-time permanent employees, and hiring part-time employees will further take up a lot of time and resources.

Before we begin a job with your business or company, we will schedule a free consultation meeting or call with you. This is a cursory call and we discuss our services in even greater detail. We aim to establish a degree of rapport with you, our prospective customer, and we mean to show you that we are serious about doing business with you. During this first discussion, we will try to identify your business’ or company’s specific needs; the needs of businesses are unique and they have to be carefully addressed for our virtual assistant services to be fully effective.

After we have identified your company’s needs with you, we will draft a formal detailed job specification along with highly specific recommendations for your company. We submit this specification to you for your approval and revisions. If our proposed specification is to your satisfaction, we can then begin to work with you and your company or business. Otherwise, we will revise the specification until it meets your demands, thereupon we begin our work with you.

Our complete contact details can be found on our Contact Us page on this website. We look forward to a productive working relationship with you and your company or business.

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Pros and Cons of Having an Offshore Bank Account

under Recent Articles

Offshore banking has been infamously associated with corrupt executives, drug dealers or other unlawful people avoiding taxation and keeping discreet accounts to hide their criminal deeds. However, this is not generally true. In fact, 80 – 90% of offshore bank accounts are used to protect businesses from lawsuits, scams or other threats.

An offshore bank is typically located in a place with low or no tax jurisdiction. People mostly open an offshore bank account for this reason, for it has legal and financial benefits. However, while there are advantages in offshore banking, there are disadvantages as well.

Pros:

1. Offshore banks can provide stable jurisdictions and regulated banking systems. This is beneficial for people living in politically troubled areas where their assets may freeze, or worse, disappear.

2. There’s not much government interference in offshore banks, so sometimes they offer higher interest rates and lower cost bases than in home countries.

3. Offshore banks sometimes offer services that domestic banks may not be able to provide. Examples of these services are anonymous bank accounts, investment opportunities that cannot be offered anywhere else, and lower of higher rate loans.

4. Offshore banking can provide developing countries opportunities to prosper because offshore finance is an industry that could make remote islands be engaged in source investment, thus creating economical growth.

5. Offshore banks mostly pay interest without having to deduct tax.

Cons:

1. Offshore finance, although a legitimate financial establishment, has been linked with unlawful acts like terrorism, underground economy and money laundering. Along with the events that followed the September 11 attacks, offshore banks were accused of helping terrorist groups and organized crime groups.

2. Offshore bank accounts are mostly available to those who have higher incomes, as the cost of establishing an account is quite high. This leaves the tax burden to the middle-income group in developed countries.

3. Offshore banking has been referred to as the solution to all the financial and legal asset protection issues. However, this is not always the case.

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